IT Specialist · Cloud Solutions
Assigned to Dr. Sulaiman Al Habib Hospital, Jeddah. Technology readiness, business-critical application operations, issue investigation, stakeholder coordination, and service reliability.
I'm Ragad Buridi, an IT Specialist with experience supporting technology readiness in a mission-critical healthcare environment. I connect technical understanding with business thinking, stakeholder collaboration, and structured problem-solving.

My work spans operational technology, requirements thinking, digital product development, and the analysis of user-facing processes.
At Cloud Solutions, assigned to a hospital in Jeddah, I contributed to pre-opening technology readiness and continue to support business-critical systems in a complex operating environment. My work involves investigating incidents, coordinating across teams, documenting findings, and supporting continuity of service.
I completed Harvard Business School Online's Credential of Readiness (CORe) with High Honors, strengthening my foundation in Business Analytics, Economics for Managers, and Financial Accounting.
Real professional contributions, independent observations, and projects—clearly identified by their nature and scope.
While applying for a role, I documented observed form and layout inconsistencies across browsers and devices, then considered their potential impact on applicant experience and data quality.
Observed: Some form fields and interface elements overlapped or behaved inconsistently during the application journey.
Method: Compared mobile browsers and laptop behavior; captured visual evidence and documented reproduction context.
Potential risks: Candidate frustration, inaccurate data entry, and application abandonment. These impacts were not measured.
Recommendations: Responsive testing, form validation review, and improved application-status feedback.
Disclosure: Independent applicant observation, not commissioned by or affiliated with New Murabba. Detailed evidence is shared privately where appropriate.
Contributed to technology readiness ahead of a hospital opening and supported business-critical applications, operational issue investigation, documentation, and cross-functional coordination.
Scope: Workstation and application readiness, system configuration, issue investigation, monitoring, and communication with technical teams and hospital departments.
Business context: Reliable technology availability is essential to clinical and administrative workflows.
Transferable strengths: Stakeholder coordination, prioritization, documentation, operational risk awareness, and structured problem-solving.
No confidential systems data, patient information, or internal metrics are disclosed.
Independently designed and developed a bilingual platform connecting artists and audiences through artwork discovery, events, galleries, and multi-role workflows.
Users: Clients, artists, and administrators, with distinct experiences and responsibilities.
Approach: Requirements definition, user journeys, interface prototyping, database-backed functionality, and implementation.
Capabilities: Marketplace and event features, artist submissions, administrative review, and notifications.
Translated user needs into a property-management application, contributing to requirements specifications, interface design, implementation, and project coordination.
Worked across software requirements documentation (SRS), UI/UX, development, and delivery activities, building practical experience in connecting user requirements with functional solutions.
Built a Python/OpenCV prototype for detecting parking availability from visual inputs—an example of translating a practical problem into a technology-enabled solution.
Explored automated space detection and visual information processing. Presented as a prototype, not a deployed commercial system.
Created interactive design prototypes, including a recycling application concept, with attention to navigation, user needs, and interface clarity.
Design-oriented work that demonstrates the ability to visualize a user journey before implementation.
Case studies describe my actual contributions or independent assessments. They do not imply client endorsement, company affiliation, or measured business results unless explicitly stated.
Concepts and areas I am interested in exploring. These are not represented as completed client projects.
A potential approach to mapping user journeys, identifying friction points, prioritizing requirements, and defining service-quality measures for public-facing digital platforms.
Assigned to Dr. Sulaiman Al Habib Hospital, Jeddah. Technology readiness, business-critical application operations, issue investigation, stakeholder coordination, and service reliability.
Property management application, requirements documentation, UI/UX, implementation, and project coordination.
Pass with High Honors · Business Analytics, Economics for Managers, Financial Accounting.
BSc Computing and Information Technology · Database Track · GPA 4.62/5 · Second Honors.
Professional Scrum Product Owner I (Scrum.org), Certified IT Specialist (Saudi Council of Engineers), and additional project management, data, and privacy learning.
Interested in opportunities across Business Analysis, Digital Transformation, PMO, Process Improvement, and Business Excellence.
For privacy, detailed independent assessments and supporting evidence can be discussed directly.