Business analysis · Digital transformation · PMO

From complex challenges to meaningful progress.

I'm Ragad Buridi, an IT Specialist with experience supporting technology readiness in a mission-critical healthcare environment. I connect technical understanding with business thinking, stakeholder collaboration, and structured problem-solving.

Professional portrait of Ragad Buridi
01 / Profile

Technology experience.
Business perspective.

My work spans operational technology, requirements thinking, digital product development, and the analysis of user-facing processes.

At Cloud Solutions, assigned to a hospital in Jeddah, I contributed to pre-opening technology readiness and continue to support business-critical systems in a complex operating environment. My work involves investigating incidents, coordinating across teams, documenting findings, and supporting continuity of service.

I completed Harvard Business School Online's Credential of Readiness (CORe) with High Honors, strengthening my foundation in Business Analytics, Economics for Managers, and Financial Accounting.

Where I want to contribute
Business AnalysisDigital TransformationPMO & Project CoordinationProcess ImprovementBusiness ExcellenceProduct & User ExperienceStakeholder EngagementRequirements Documentation
My approach

Understand the problem.
Connect the evidence.
Make improvement possible.

01Understand users, stakeholders and operational needs
02Analyze evidence, root causes and potential business impact
03Document actionable recommendations and next steps
02 / Evidence of work

Selected work & case studies

Real professional contributions, independent observations, and projects—clearly identified by their nature and scope.

CASE STUDY / 01

Candidate Experience & Recruitment Journey Assessment

Independent assessment · New Murabba careers portal

While applying for a role, I documented observed form and layout inconsistencies across browsers and devices, then considered their potential impact on applicant experience and data quality.

View assessment approach +

Observed: Some form fields and interface elements overlapped or behaved inconsistently during the application journey.

Method: Compared mobile browsers and laptop behavior; captured visual evidence and documented reproduction context.

Potential risks: Candidate frustration, inaccurate data entry, and application abandonment. These impacts were not measured.

Recommendations: Responsive testing, form validation review, and improved application-status feedback.

Disclosure: Independent applicant observation, not commissioned by or affiliated with New Murabba. Detailed evidence is shared privately where appropriate.

PROFESSIONAL EXPERIENCE / 02

Healthcare Technology & Operational Readiness

Cloud Solutions · Hospital assignment

Contributed to technology readiness ahead of a hospital opening and supported business-critical applications, operational issue investigation, documentation, and cross-functional coordination.

View contribution +

Scope: Workstation and application readiness, system configuration, issue investigation, monitoring, and communication with technical teams and hospital departments.

Business context: Reliable technology availability is essential to clinical and administrative workflows.

Transferable strengths: Stakeholder coordination, prioritization, documentation, operational risk awareness, and structured problem-solving.

No confidential systems data, patient information, or internal metrics are disclosed.

INDEPENDENT PRODUCT / 03

ArtVibes — Digital Art Platform

Graduation project · Flutter & Firebase

Independently designed and developed a bilingual platform connecting artists and audiences through artwork discovery, events, galleries, and multi-role workflows.

View product thinking +

Users: Clients, artists, and administrators, with distinct experiences and responsibilities.

Approach: Requirements definition, user journeys, interface prototyping, database-backed functionality, and implementation.

Capabilities: Marketplace and event features, artist submissions, administrative review, and notifications.

INTERNSHIP / 04

Property Management Application

Derwaza IT · 2024

Translated user needs into a property-management application, contributing to requirements specifications, interface design, implementation, and project coordination.

View contribution +

Worked across software requirements documentation (SRS), UI/UX, development, and delivery activities, building practical experience in connecting user requirements with functional solutions.

ACADEMIC PROJECT / 05

Parking Space Detection

Computer vision prototype

Built a Python/OpenCV prototype for detecting parking availability from visual inputs—an example of translating a practical problem into a technology-enabled solution.

View focus +

Explored automated space detection and visual information processing. Presented as a prototype, not a deployed commercial system.

ACADEMIC DESIGN / 06

Digital Experience Prototyping

Figma · UI/UX

Created interactive design prototypes, including a recycling application concept, with attention to navigation, user needs, and interface clarity.

View focus +

Design-oriented work that demonstrates the ability to visualize a user journey before implementation.

Case studies describe my actual contributions or independent assessments. They do not imply client endorsement, company affiliation, or measured business results unless explicitly stated.

03 / Future thinking

Ideas & proposals

Concepts and areas I am interested in exploring. These are not represented as completed client projects.

Exploration area · Not implemented

Designing better digital service journeys

A potential approach to mapping user journeys, identifying friction points, prioritizing requirements, and defining service-quality measures for public-facing digital platforms.

04 / Background

Experience & credentials

APR 2025 — PRESENT

IT Specialist · Cloud Solutions

Assigned to Dr. Sulaiman Al Habib Hospital, Jeddah. Technology readiness, business-critical application operations, issue investigation, stakeholder coordination, and service reliability.

2024

Software Development Intern · Derwaza IT

Property management application, requirements documentation, UI/UX, implementation, and project coordination.

2026

Harvard Business School Online · CORe

Pass with High Honors · Business Analytics, Economics for Managers, Financial Accounting.

JAN 2025

King Abdulaziz University

BSc Computing and Information Technology · Database Track · GPA 4.62/5 · Second Honors.

ADDITIONAL CREDENTIALS

Professional development

Professional Scrum Product Owner I (Scrum.org), Certified IT Specialist (Saudi Council of Engineers), and additional project management, data, and privacy learning.

05 / Connect

Let's build something meaningful.

Interested in opportunities across Business Analysis, Digital Transformation, PMO, Process Improvement, and Business Excellence.

For privacy, detailed independent assessments and supporting evidence can be discussed directly.